Last updated: 7 January 2026

At Mika Electronics, customer satisfaction is important to us.

1. Returns Eligibility

You may request a return if:

  • The product is defective

  • The wrong product was delivered

  • The product is damaged on arrival

Requests must be made within 7 days of delivery.

2. Return Conditions

  • Products must be unused and in original packaging.

  • Accessories, manuals, and invoices must be included.

  • IMEI/serial numbers must match our records.

3. Non-Returnable Items

  • Opened software

  • Used earphones or hygiene-sensitive items

  • Products damaged by misuse

4. Refunds

  • Approved refunds will be processed within 7–10 business days.

  • Refunds will be issued to the original payment method.

5. How to Request a Return

Contact us at:
📧 sales@mika-electronics.com
📞 07516 984167